Effective Date: August 24, 2026
Scherr Companies (“Scherr,” “we,” “us,” or “our”) provides residential contracting, design-build, remodeling, and handyman services throughout the Baltimore, Anne Arundel, Howard, and Harford County areas of Maryland.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit scherrcompanies.com (the “Site”), request an estimate or quote, contact us, or otherwise interact with us online.
1. Information We Collect
Information You Provide to Us
When you submit a quote request, contact form, service request, or other inquiry through our Site, we may collect information such as:
- Name
- Email address
- Phone number
- Mailing or project address
- Information about your property
- Details about your project or requested services
- Preferred method or time of contact
- Any other information you choose to provide in a message, form, or communication with us
We seek to collect only personal information that is reasonably necessary to respond to your request, provide our services, and operate our business.
Information Collected Automatically
When you visit our Site, we and our service providers may automatically collect certain information through cookies, pixels, tags, and similar technologies, including:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages viewed and links clicked
- Date, time, and duration of visits
- Referring websites or search terms
- General interactions with the Site
- Information about form submissions and conversions
- Advertising and campaign information that helps us understand how visitors found our Site
2. Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies to operate our Site, understand how visitors interact with it, improve our services, measure the effectiveness of our marketing, and support our advertising efforts.
These technologies include:
- Google Analytics 4 (GA4): We use Google Analytics to understand how visitors find and interact with our Site, including pages viewed, time spent on the Site, general geographic information, device and browser information, and other usage data.
- Google Ads: We use Google Ads and related conversion tracking technologies to measure the effectiveness of our advertising campaigns and understand actions visitors take after interacting with our advertisements. Google may also use cookies or similar technologies for advertising purposes, including remarketing, where applicable.
- Google Tag Manager: We use Google Tag Manager to manage certain analytics, advertising, and tracking technologies implemented on our Site.
- Meta Pixel: We use the Meta Pixel to measure the effectiveness of advertising on Meta platforms, including Facebook and Instagram, understand actions visitors take on our Site after viewing or clicking an advertisement, create advertising audiences, and, where applicable, deliver advertisements that may be more relevant to users.
These third-party services may collect information such as your IP address, device and browser information, pages visited, interactions with the Site, referring information, and information about certain actions or conversions completed on the Site.
Where required by applicable law, we provide options to manage or decline non-essential cookies and tracking technologies. You may also manage cookies through your browser settings and adjust advertising preferences through Google and Meta’s respective privacy and advertising settings.
3. Cookie Preferences
Where applicable, our Site provides a cookie consent or preference tool that allows visitors to manage non-essential cookies and tracking technologies.
Depending on the options available through the Site, you may be able to:
- Accept non-essential cookies
- Reject non-essential cookies
- Manage preferences for analytics and advertising or marketing technologies
Your choices may affect the functionality of certain features or our ability to understand how you interact with the Site.
You may also manage or delete cookies using your browser settings. Please note that browser-level settings may not control all technologies used by third-party services.
4. How We Use Your Information
We may use the information we collect to:
- Respond to quote requests, service inquiries, and questions
- Contact you regarding a requested estimate or service
- Schedule estimates, appointments, and projects
- Provide and manage requested services
- Communicate with you regarding your project or relationship with Scherr
- Improve our Site, services, and customer experience
- Understand how visitors use our Site
- Measure the effectiveness of our advertising and marketing campaigns
- Maintain appropriate business and customer records
- Detect, prevent, or address security or technical issues
- Comply with applicable legal and regulatory requirements
- Protect the rights, property, and safety of Scherr, our customers, and others
5. How We Disclose Information
We do not sell personal information for monetary consideration.
We may disclose personal information to third parties that provide services on our behalf or help us operate our business, including:
- Website hosting and technology providers
- Customer relationship management and project management platforms
- Marketing, advertising, and analytics service providers
- Email, phone, and communications providers
- Scheduling and customer service platforms
- Professional advisers such as attorneys, accountants, and auditors
- Government authorities or other parties when disclosure is required by law, subpoena, court order, or other legal process
We may also disclose information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
Advertising and Analytics Providers
We may disclose certain information to analytics and advertising providers, including Google and Meta, to measure website activity, evaluate advertising performance, understand how visitors interact with our Site, create advertising audiences, and support targeted or interest-based advertising.
Depending on the technology used and applicable law, these activities may be considered “targeted advertising,” “sharing,” or a “sale” of personal information even though we do not receive money in exchange for your personal information.
Where required by applicable law, you may have the right to opt out of certain uses or disclosures of your personal information for targeted advertising or other purposes. You may exercise applicable rights through our cookie preference tool, where available, or by contacting us using the information provided below.
6. Your Privacy Rights and Choices
Depending on applicable law and where you reside, you may have certain rights regarding your personal information. These may include the right to:
- Confirm whether we process your personal information
- Access personal information we maintain about you
- Correct inaccuracies in your personal information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of the sale of personal information
- Opt out of certain uses of personal information for targeted advertising
- Appeal a decision we make regarding a privacy rights request, where applicable
To exercise an applicable privacy right, contact us using the information provided in the Contact Us section below.
We may need to verify your identity before completing certain requests. We will use information provided in connection with a privacy request only as reasonably necessary to process and verify that request.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
If we deny a request and applicable law provides you with a right to appeal that decision, you may submit an appeal by contacting us using the information provided below and indicating that you are appealing a privacy rights decision.
7. Communications
If you provide us with your telephone number or email address in connection with an inquiry or service request, we may use that information to respond to your request and communicate with you regarding estimates, appointments, projects, services, or other matters related to your relationship with Scherr.
Where required by law, we will obtain appropriate consent before sending marketing communications.
You may opt out of marketing emails by using the unsubscribe instructions included in those communications. Opting out of marketing communications will not prevent us from sending communications that are necessary to respond to a request or provide services to you.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining appropriate business records, resolving disputes, enforcing agreements, and complying with legal, accounting, tax, and reporting obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.
10. Children’s Privacy
Our Site and services are intended for adults and are not directed to children.
We do not knowingly collect personal information online from children under the age of 13. If you believe a child has provided personal information to us through the Site, please contact us so that we can take appropriate steps to delete the information.
11. Third-Party Websites and Services
Our Site may contain links to third-party websites, platforms, or services that are not operated or controlled by Scherr.
This Privacy Policy does not apply to the privacy practices of those third parties. We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.
12. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us at:
Scherr Companies
1301 York Road
Ste 306
Lutherville, MD 21093
(443)401-1703
[email protected]
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, disclose, and protect personal information.